This Privacy Policy describes how Sike Design (hereinafter "we", "our" or "the company") collects, uses, maintains, discloses and protects the personal information of its customers and visitors. This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws in Canada.

1. Collection of personal information

We only collect personal information necessary to provide our services, including:

• Full name, postal address, email, telephone number
• Billing, Payment and Delivery Information
• Browsing data, IP address, browser type and cookies
• Order history, product preferences

2. Purpose of the collection

The information collected is used only for the following purposes:

• Process, ship and track your orders
• Provide personalized and efficient customer service
• Ensure the proper functioning of our website
• Send you promotional offers if you have consented to this
• Comply with our legal and regulatory obligations

3. Consent and control

By providing us with your personal information, you consent to its use as described in this policy. You may withdraw your consent at any time, subject to legal or contractual obligations.

You also have the right to access, rectify, or request deletion of your information. To do so, contact us at info@sikedesign.com .

4. Disclosure to Third Parties

We only share your data when necessary:

• With our Shopify platform for processing and managing your orders
• With our payment providers and delivery services
• With the competent authorities if required by law
• Never for commercial or advertising resale purposes without explicit consent

5. Protection of information

We implement industry-standard physical, electronic, and administrative security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

6. Data retention

Your information is kept only for the period necessary for the purposes set out in this policy or as required by law.

7. Contact details

For any questions, access or withdrawal requests, please contact us:

📧 info@sikedesign.com
📞 819-921-1494
📍 1693 Rue Parisien, Gatineau, QC, J8P 7W8